Privacy Policy

Privacy Policy for Catalyst Financial Group LLC

Effective Date: September 18, 2025

Last Updated: September 18, 2025

Our Commitment to Your Privacy

At Catalyst Financial Group LLC ("we," "us," or "our"), your trust is our most important asset. As your strategic partner in financial security, protecting your private information is a fundamental part of our commitment to you.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, request quotes, apply for policies, or interact with our services. By using our services, you agree to the terms outlined in this policy.

Information We Collect

To provide strategic insurance and financial guidance, we must collect certain personal information. The nature of this information depends on the services you require.

Personal & Contact Information: Name, address, email address, phone number, date of birth, and Social Security number.
Financial & Health Information: As required for underwriting and policy issuance, this may include income, assets, credit history, policy details, claims history, and relevant medical history or records. We only collect health information with your explicit authorization.
Online Activity: When you visit our website, we may collect technical information such as your IP address, browser type, and device information through cookies or similar tools to improve your experience and for analytical purposes.

How We Use Your Information

Your information is used exclusively to deliver the professional services you expect from us. Key uses include:

To Analyze, Quote, and Secure Coverage: We use your data to identify suitable carriers, provide accurate quotes, and process applications for insurance policies and other financial products on your behalf.
To Service Your Accounts: This includes processing claims, managing your policies, and communicating important updates or renewals.
To Fulfill Legal & Regulatory Obligations: We use information to comply with federal and state laws, prevent fraud, and meet our reporting requirements as a licensed insurance brokerage.
To Improve Our Services: We may use anonymized data to analyze trends and enhance our service offerings and client experience.

How We Share Your Information

We do not sell your personal information. Period.

We only share your information when it is essential to conduct our business and service your accounts, as permitted by law. This includes sharing with:

Insurance Carriers & Partners: To obtain quotes and underwrite or issue the policies you have applied for.
Third-Party Service Providers: We may use trusted vendors for specific functions (e.g., IT services, compliance). These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
Regulators and Law Enforcement: As required by law, in response to legal processes like subpoenas, or for auditing and regulatory examinations.

You cannot opt out of the essential sharing required to process your applications and service your policies. However, we limit this sharing to only what is necessary.

Our Commitment to Data Security

We employ a range of physical, technical, and administrative safeguards designed to protect your information from unauthorized access, use, or disclosure. We are committed to maintaining industry-standard security practices to ensure your data is stored securely and handled with the utmost care, in compliance with GLBA and state requirements.

Your Rights and Choices

You have certain rights regarding your personal information.

Access and Correction: You may request access to or correction of the information we hold on file for you.
Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by contacting us at [your email]. Please note this does not opt you out of essential, non-marketing communications about your policies or accounts.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

As our services evolve, we may update this policy. We will post any changes on this page with a new effective date. For significant updates, we may also notify you directly via email.

Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us:

Catalyst Financial Group LLC 3825 Gnarl Tree Lane Cherry Valley, IL, 61016 Email: info@catalystfinancialgroupx.com Phone: 815-904-3785